The Engagement and Experience team is composed of three areas:
Strategic Initiatives Office & UT Governance Establishment
This team drives project prioritization, delivers project management support, and establishes metrics and tracking systems for both strategic and operational initiatives. Additionally, they oversee the Enterprise Technology IT governance framework to ensure alignment with Enterprise Technology’s strategy and the institution’s priorities.
Enterprise Technology Support Center & Endpoint Management
This team manages the unified Enterprise Technology support team and oversees endpoint management. They focus on delivering seamless support and fostering collaboration with campus IT partners, ensuring responsive and efficient services to meet the technological needs of students, faculty, and staff.
Strategic Relations and Engagement Office
This team leads strategic campus engagement initiatives, cultivates strong cross-campus partnerships, and enhances the overall campus experience through technology enablement and outreach efforts. They play a critical role in shaping effective engagement strategies and collaborate closely with all areas of Enterprise Technology to ensure innovative technology strategies align with institutional priorities.