About

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Our Mission

Enterprise Technology (ET) advances the University’s digital ecosystem to empower the Longhorn community to learn, discover, and succeed.

Core Beliefs

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Customer-Centric Excellence

Committed to customer-centric excellence by delivering exceptional experiences, fostering meaningful connections, and consistently evolving the organization through proactive performance measurement, diverse feedback channels, and a culture of innovation and adaptability.

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Collaborative Innovation & Belonging

Highlights the significance of collaborating with teams, partners, and the community to cultivate a culture of innovation and inclusivity. This approach aligns with the commitment to nurturing the development of IT professionals and creating an agile organization poised to seize new opportunities.

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Secure & Accessible Technology

Emphasizes a dedication to creating a technology ecosystem that is compliant, accessible, and secure. Advocates for the broad distribution of data to enable informed decision-making while upholding rigorous privacy management practices. Champions the design of technology that enhances teaching, learning, and research activities.

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Core Values

1. Engage

Engage our teams, campus partners, and the broader university community to foster collaboration, innovation, and belonging.

2. Develop

Invest in the growth of IT professionals throughout the university to place job and career satisfaction, development, and opportunity at the center of organizational decisions and design.

3. Build

Build an organization that is both agile enough to leverage new opportunities and disciplined enough to oversee mission-critical operations.

4. Serve

Delight the community through exceptional customer experiences.

5. Measure

Consistently evolve the organization by measuring our performance through customer feedback, internal team discussion, service metrics, and financial stewardship.

6. Thrive

Provide a technological environment that allows the Longhorn community to succeed and thrive.

7. Enhance

Design and deliver technology that enhances teaching, learning, research, and operational endeavors

8. Secure

Ensure a compliant, accessible, and secure technology ecosystem.

9. Enable

Promote the democratization of data to enable informed decision making, machine learning, and the forward-facing utilization of our institutional knowledge.

10. Ensure

Maintain a strict practice of ensuring individual and institutional privacy in the management of information.