UT Works
Phase 2 will focus on optimizing the functionality of the Operations & Maintenance (O&M), Capital Planning and Project Management (CPPM), and Request Forms (ReADY) modules implemented in Phase 1. This optimization will be guided by business process analysis and user feedback from the live UT Works system, aiming to best meet the needs of University operations. Efforts will prioritize expanding system functionality to enhance user experience, reporting, and productivity.
Phase 2
Coming Soon - 2025
Implementations
Operations & Maintenance
The Operations and Maintenance (O&M) module serves as the foundation for facilities and energy management by supporting work order planning and scheduling, integrated timekeeping, labor tracking, asset and materials management, purchasing, contracts and billing.
Capital Planning and Project Management
The Capital Planning and Project Management (CPPM) module enables the management of project lifecycles, from receiving a capital request through design, construction, closeout, and turnover. CPPM will support the standardization of project processes across participating units and improve financial reporting.
UT Works Request Forms
UT Works Request Forms replaces the University’s WORQS request form system by providing an improved service request application and process. The system opens a communication channel between the requester, the facilities department, and technicians in the field for each customer request.
Key Features
Key and Access Control
The Key and Access Control module supports the locksmiths and key distribution team in tracking access locations, cores, locks, and keys, including key copies and rings. The module will provide the following services:
- Key Requests
- Key Issue/Return Management
- Key Core and Access Point Management
- Key Ring Tracking
- Integration with Real Estate and Property Management
- Integration with Space Management
- Reporting
Challeges
The University's current tools for physical space management represent 20-year-old technologies that had reached their end of life and were not prepared to meet future needs. UT Works not only replaces these old systems but also transforms the way the team supports the University, through the implementation of best-in-class technology and by re-imagining service delivery.
Partnerships
This project is an outcome of the partnership between Financial Business Services (FBS), Business Strategies. And Operations (BSO), and Enterprise Business IT Solutions (eBITS).