ServiceNow Portal
A self-service hub for quick solutions, helpful resources, and IT support ticket creation.
Service Desk
A hands-on extension of the ServiceNow Portal— visit us, call for help, or create a ticket.
Microsoft 365
At UT, everyone has free access to M365, including tools like Word, Excel, PowerPoint, Outlook, OneDrive, Teams, SharePoint, OneNote, and more for communication and productivity.
Workday
Workday is your all-in-one platform for managing essential tasks like logging hours, tracking benefits, and requesting vacation time. Beyond that, Workday supports efficient workforce planning, talent management, payroll, and financial tools for accounting, budgeting, and reporting, making it a powerful solution for organizations.
UTLearn
UTLearn is the University's comprehensive learning platform designed for employees. It offers a centralized hub for accessing onboarding training, expanding knowledge through specialized courses, and building professional development skills. UTLearn empowers staff to achieve their career goals and thrive in their roles within the university community.
Copilot
Copilot is your AI-powered assistant from Microsoft, seamlessly integrated with tools like Word, Excel, Outlook, and Teams. It’s designed to simplify your work by streamlining tasks, automating processes, and enhancing collaboration. Whether it’s drafting emails, summarizing meetings, analyzing data, or creating presentations.
Microsoft 365
Getting Started in Microsoft 365
A cloud-based productivity suite that combines powerful tools like Word, Excel, PowerPoint, Outlook, Teams, and OneDrive. It enables employees and businesses to collaborate seamlessly, streamline workflows, and stay productive from anywhere. By leveraging its features—such as real-time document sharing, communication tools, and integrated applications—organizations can improve efficiency, enhance teamwork, and adapt to modern workplace demands effectively.
Teams
Microsoft Teams is a collaboration tool that helps employees connect, communicate, and work efficiently through chat, meetings, file sharing, and task management—all in one platform.
SharePoint
SharePoint is a platform for creating, managing, and sharing content and resources within your organization. It helps teams collaborate efficiently by centralizing documents, workflows, and communication in one place.
OneDrive
OneDrive is a secure cloud storage solution that allows employees to store, access, and share files from anywhere. With real-time syncing and easy sharing, it simplifies file management and collaboration.
Loop
Microsoft Loop is a dynamic collaboration tool that empowers teams to create and share content in real time together. With modular components that can be embedded across M365 apps, Loop streamlines teamwork and idea generation.
OneNote
OneNote is a digital notebook that helps organize notes, ideas, and tasks. With features like tagging, search, and cloud syncing, it’s perfect for capturing and managing information on the go.
Forms
Microsoft Forms is a simple tool for creating surveys, quizzes, and polls. It allows employees to gather feedback, analyze responses in real time, and share results easily, making data collection effortless.
Workday
Getting Started in Workday
Workday is your all-in-one platform for managing essential tasks like logging hours, tracking benefits, and requesting vacation time. Beyond that, Workday supports efficient workforce planning, talent management, payroll, and financial tools for accounting, budgeting, and reporting, making it a powerful solution for organizations.
Entering Your Time
Resources and guidelines to access, submit, and approve timesheets.
Requesting Time Off
A guide on how to request an absence in Workday using Time Off (not Leave of Absence).
Benefits Overview
The University of Texas at Austin offers a comprehensive benefits package, use this link to access all of the available resources.
AskUS
A repository of answers to frequently asked questions about university-wide systems and processes.
UTLearn
Getting Started in UTLearn
UTLearn, offered by the University of Texas at Austin, is a comprehensive professional development platform for seamless onboarding and ongoing training. It includes free access to LinkedIn Learning for earning professional certificates and preparing for over 175 certifications and CEUs. The platform also supports group learning through UT Learning & Development, which provides tailored facilitation services to meet team-specific goals. Additionally, through Coursera’s Career Academy, all UT System students, faculty, and staff can explore over 30 career areas at no cost.
LinkedIn Learning
The University offers free access to LinkedIn Learning, it is an on-demand library of high-quality instructional videos covering a vast range of software, business and creative skills. With more than 5,000 courses taught by industry experts — and more added every week—LinkedIn Learning is designed for all levels of learners, is available in seven languages, and is accessible whenever you are ready to learn.
Community Learning Team
UT Learning & Development provides full-service group facilitation tailored to your needs. As group learning specialists who serve as your partner and guide, they can integrate their content with your desired outcomes or help build something new, just for you.
Coursera Career Academy
Through a partnership between Coursera and UT System, every student, faculty, and staff across all nine universities in the University of Texas System now have access to Coursera’s Career Academy at no additional cost to them. Through the Career Academy, The UT community has the opportunity to explore over 30 career areas.
ServiceNow Portal
Getting Started with ServiceNow
The Enterprise Technology IT ServiceNow Portal is your go-to resource for exploring IT services and solutions. Designed for end-users, IT contacts, and Enterprise Technology teams, it offers an intuitive way to search knowledge articles and request services tailored to your needs. Discover a wide range of offerings.
ServiceNow
A self-service hub for quick solutions, helpful resources, and IT support ticket creation.
Knowledge Base
An area in ServiceNow to search self-help articles and FAQs.
IT Services
An area in ServiceNow to browse technology services and products.