November 2025 CIO Updates

D2I completed the UT Works Delete Project release in support of wider Enterprise Technology efforts around the project in collaboration with Facilities. The group overcame complex vendor dependencies and had to execute multiple design pivots. The release streamlines project deletion workflows, reducing manual intervention and improving operational efficiency for Facilities Services and Enterprise Platforms. This cross-functional effort involved ET teams, University partners, and external vendor AssetWorks. Special thanks within D2I to William DeMoville for delivery leadership of our portion, Chris Cavers for early proof of concept, and the d2i-devops team for CI/CD support. 

 

This meeting along with a Summer Break Maintenance Coordination held each May are an opportunity for visibility and coordination during these periods of significant maintenance activity. Any team with campus impacting maintenance, changes, projects or new services is asked to provide an overview of their work for the community. While this does not take the place of formal change management processes, it provides an opportunity for cross campus visibility and discussion regarding major change activity. Representatives from IT teams across campus participate in these sessions twice per year. They are typically attended by 40-50 stakeholders. These coordination meetings increase visibility and reduce the likelihood of maintenance activities adversely impacting one another or critical campus activity.

 

Enterprise Technology achieved significant audience engagement through LinkedIn, Instagram, and tech website traffic, while maintaining strong email performance across ET Informational and UT Works campaigns. LinkedIn impressions reached 4,842 with 149 reactions and 103 comments; Instagram saw 1,300+ page views and 790+ reach. Tech website sessions exceeded 18,000 with 13,300+ unique users. ET Informational emails had a 53% open rate and 7.8% click rate. Top LinkedIn posts included AI in a Day success and Canva for students celebration. Instagram interactions totaled 44. UT Works emails recorded a 37.4% open rate. No CIO Official emails were sent in November.

 

Advanced the modernization of the ID card lifecycle by delivering development- and staging-ready capabilities for single-card issuance and replacement, launching the automated nightly deactivation and audit reporting pipeline, designing the Self-Deactivation UI, and establishing comprehensive test coverage with EID mapping which is laying the foundation for a secure, auditable, and efficient operation. Early development and pilot metrics indicate meaningful improvements across efficiency, quality, compliance, and user experience; production-validated results will be confirmed post–go-live. The ID Card Modernization project will improve the ID Card lifecycle to improve efficiency, compliance, and audibility by addressing fragmented legacy processes and, delivering dev/staging-ready issuance and replacement workflows. 

 

The Digital Accessibility Center (DAC), in collaboration with the Office of Institutional Accessibility and Accommodation, Business Contracts Office, and the Office of Academic Technology, is leading an initiative to integrate accessibility requirements into technology procurement processes. This effort will provide guidance to Colleges, Schools, and Units (CSUs) when selecting and contracting technology solutions, reducing risk and ensuring compliance with institutional policy (HOP 3-3014) and federal standards, including WCAG 2.1 Level AA and ADA Title II requirements. To support this work, the DAC is developing an accessibility testing system to evaluate widely adopted vendor products and homegrown platforms. This system will verify vendor provided accessibility reports, help identify issues early, and provide actionable recommendations for improvement to strengthen procurement workflows and reduce exceptions. By serving as the central resource for digital accessibility standards, accessibility reviews, and testing, the DAC is enabling CSUs to make informed technology decisions and maintain compliance across the university’s digital environment.

 

Human Resources, Office of Sponsored Projects (OSP), and CCCSE each reached out separately for assistance with migration to SharePoint, including pre-migration consultations, site setup guidance, and tailored departmental strategies to ensure readiness for SharePoint adoption. Departments have begun scaffolding SharePoint site designs with assistance from the Training Coordinator and have requested and scheduled training to prepare department users. This effort supports the University’s broader SharePoint ecosystem, enabling departments to modernize workflows and strengthen connectivity with M365 tools, including Copilot. It also increases visibility for SharePoint as larger departments utilize it. Data shows that Copilot is more effective when people are using SharePoint/OneDrive, so increasing SharePoint usage increases Copilot license value. ET aims to accelerate SharePoint and Microsoft 365 adoption to maximize collaboration and increase the value of Copilot licenses. This initiative ensures departments leverage integrated tools for secure, efficient, and AI-enhanced operations across the University.