Document Accessibility Team
Support & Services
What We Do
We help faculty and staff make course and departmental materials accessible. Our team evaluates PDFs, Word, and PowerPoint files and remediates issues to meet institutional policy and standards, supporting DAC’s mission and campus‑wide compliance.
- Evaluation: Assessment of document accessibility (headings, reading order, tags, alt text, color contrast).
- Remediation: Corrective work so documents are properly tagged and usable with assistive technologies.
- Consultation: Guidance on future accessible practices.
Who We Serve
- Faculty & instructional staff preparing course materials
- Departmental staff & student services producing forms, handouts, and PDFs
- Web/content editors uploading documents to sites or LMS
How to Request Support
Steps to take through this website
- Click on submit a request.
- Attach your files (PDF, DOCX, PPTX, or cloud folder link) and include: course/department, audience, deadline, any known barriers, and any questions.
- We review and respond within five business days.
- You receive remediated files and a short summary of changes and tips to keep future documents accessible.
Steps to take through Canvas
- Click on the Ally Accessibility dial icon for any file.
- An Accessibility Score panel will open on the right side of file, which will give specific guidance on how to improve your file.
- If the file is a Word Document or PowerPoint, you can use the MS Accessibility Checker to address accessibility issues.
- For PDFs, you can use the Help icon at the bottom of the Ally Accessibility Panel to send a message directly to the Document Team of the Digital Accessibility Center.
- You can also use the Ally Help message to send in questions to the team!
Standards
Digital Accessibility Policy HOP 3-3014
Policy, Procedures, Exceptions, and FAQs
Visit the University Risk and Compliance Services page for additional information on Policy, Procedures, Exceptions, and FAQs.
Web Content Accessibility Guidelines (WCAG) 2.1 AA Technical Standard
A set of recommendations designed to make digital content more accessible to all users, serving as the technical standards we follow to ensure content meets best‑practice expectations for accessibility and usability.
Related Services
We focus on document accessibility. The DAC coordinates with:
Audio/Video Accessibility Team
Creates transcripts for audio, as well as captions and audio description for videos, to address the accessibility of audio and video content.
Web Accessibility Team
Offers automated web scanning tool to view accessibility reports and guidance for improvements.
Additional Resources
Microsoft Accessibility Checker
Learn more in this Microsoft resource, Improve accessibility with the Accessibility Checker, which explains how to locate and use the Accessibility Checker in Word and PowerPoint.
Color Contrast Analyzer
Sufficient color contrast makes text more accessible to individuals with color blindness. Ensure that the contrast ratio between the foreground and background colors meets the contrast requirements of WCAG 2.0 with this color contrast analyzer.
Adobe Acrobat Pro
Learn more in this Adobe resource, Create and Verify PDF Accessibility, that guides you on how to prepare a document for accessibility, runs a check, provides a report, and provides reading options.